Japan news

14 November 2019
FamilyMart in Japan has confirmed it will introduce a new policy from March next year, giving its franchise owners the option to close during late-night hours. New policy will cover nearly 16,000 stores FamilyMart has been reviewing its around-the-clock store policy, testing shorter opening hours at approx. 700 stores in Japan. The retailer has now confirmed that it will roll this out acr...
11 November 2019
Retailers in Japan are exploring innovative ways to make shopping more convenient. Drone deliveries to support the elderly Lawson has teamed up with Rakuten to offer drone deliveries in Minamisoma. The town has many elderly residents who have difficulty getting around. The service will run for six months before the companies decide whether to make it permanently available. Nearly all of ...
08 November 2019
Rakuten has published its results for the nine months ended September 30, with Group revenue up 14.6% to JPY905,781m (US$8.3bn) year-on-year (yoy). Internet Services revenue up 18.5% Revenue from Internet Services, Rakuten’s core business including ecommerce and travel booking services, increased 18.5% to JPY561,092m (US$5.1bn) yoy. Segment profit increased by 14.5% to JPY114,039m (US$1bn) ...
10 October 2019
Japan's four largest retailers, Seven & i Holdings, AEON, FamilyMart and Lawson, have posted their results for the six months ending 31 August 2019. Seven & i Holdings: total sales flat up 0.8% Seven & i recorded a 0.8% increase in total group sales to JPY5997.4bn (US$55.8bn), with operating profit rising 2.8% to JPY205.1bn (US1.9m) year-on-year (yoy). Revenue from domestic convenience s...
01 October 2019
After postponing the rise of consumption tax twice, Japan has today brought in the long-delayed policy into effect. The increase is the first time in five years, from 8% to 10%. Rebate to provide shoppers relief The new rate applies to nearly all goods and services, from electronics to books. The government has introduced measures, however, including discounts for certain purchases made u...
20 September 2019
Amazon Japan will begin installing Amazon Lockers in retail outlets and train stations this year. Partnering with retailers The ecommerce operator will introduce Amazon Hub service through partnerships with FamilyMart convenience store chain, supermarket operator Fuji Citio and Odakyu Electric Railway. The lockers will appear in dozens of retail outlets and train stations by the end of this...
20 September 2019
Online shopping mall Rakuten and supermarket chain Seiyu have agreed to road test autonomous delivery robots service, in collaboration with JD.com. Delivering goods using the Rakuten UGV The autonomous delivery robots service is to be tested from September 21 to October 27. Using the Rakuten Drone app, shoppers can place their orders from the Seiyu Livin Yokosuka Store and have the goods...
28 August 2019
Lawson has partnered Uber Eats in a short trial that offers food delivery for shoppers in Tokyo. 100 Lawson products listed on Uber Eats app  Just over one year ago, Lawson ended home delivery service for Lawson Fresh. The latest initiative will see Lawson selling around 100 products through the Uber Eats app. The service is now available for users in select Lawson stores in Shinjuku and ...
23 August 2019
To reduce the burden on store employees and compensate for labour shortages, Lawson has started unstaffed operations at a store in Yokohama's Isogo Ward, Kanagawa Prefecture, south of Tokyo, Japan. Unstaffed for five hours… The concept was  first announced  back in December 2017. Unstaffed service hours are between midnight to 5 a.m each day. The test will last for around six months. Whil...
21 August 2019
Japan’s four leading convenience banners, 7-Eleven, FamilyMart, Lawson and Ministop will offer a 2% discount for cashless payments starting October. On the spot discounts for nine months… The rebate program launched by the Japanese government coincides with the rise of consumption tax from 8% to 10% in October. The initiative will look to drive consumption and the use of cashless payments. ...