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How retailers & brands are delivering hands-off health & beauty engagement
Global health and beauty case studies bring to life the different ways retailers and brands are connecting with shoppers and consumers during COVID-19. From viral Tiktok campaigns to amuse and educate, to virtual reality product try-on, we consider how accelerations in social media and technology might shape the post-COVID landscape.
Delivering meal occasions in-home
How retailers can maximise the sales opportunity as consumers switch from eating-out to dining-in during the coronavirus (COVID-19) pandemic. The report includes examples of new innovation from retailers such as Sainsbury's, Musgrave, S-Group, FamilyMart, Ahold Delhaize and Loblaw.
COVID-19: Starbucks accelerates format changes
Starbucks had begun boosting digital capabilities and transforming stores to serve “third place” needs (a place outside work and home) before lockdown but announced it will accelerate these plans to drive sales in a post-COVID world.
Coronavirus (COVID-19): Co-op drives forward with robot delivery
Co-op is scaling up autonomous deliveries across Milton Keynes and surrounding towns and villages in response to increased demand during COVID-19 restrictions. The service is now available in eight Co-op stores, with six new stores added since March.
Coronavirus (COVID-19): traffic light system to control customer flow
Aldi is implementing an automated traffic light system at the entrances to its stores, to control the flow of customers.
Post-Coronavirus (COVID-19): how could health and wellness evolve?
In this report we have identified six hypotheses focused on how health and wellness trends could evolve both for individuals and households and wider societal trends.
Coronavirus (COVID-19): Côte Restaurants pivot to D2C home deliveries
After the UK’s coronavirus (COVID-19) lockdown forced French bistro chain Côte to close its 96 UK restaurants, in just two weeks it launched a new direct-to-customer (D2C) home delivery service of restaurant-quality ready-to-cook meals and drinks.
Coronavirus (COVID-19): Asda trials pre-shop virtual queuing system
Asda is trialling a “virtual queuing” system that means shoppers do not have to queue up outside its store due to social distancing measures during the coronavirus pandemic.
Unmanned Click & Collection
Avery Berkel’s Temperature Controlled Grocery Lockers offer retailers an effective unmanned Click & Collection (C&C) solution.
UK Retail and Shopper Trends: Q2 2020
This report maps out the momentous changes to the grocery sector resulting from the Coronavirus (COVID-19) pandemic over the last three months. It explores how shopper behaviour has changed, the impact of the virus on retailers, how the pandemic might change retail in future and what this means for suppliers.
Recession: how 2020 differs from 2008
With the UK once again on the brink of recession, we examine key differences from an economic, retail and shopper perspective.
Post-coronavirus (COVID-19): impact on global convenience trends
We look at the impact of Coronavirus (COVID-19) on our five global convenience trends we identified for 2020, with convenience channel forecasts and case studies from North America, Europe and Asia for inspiration.
EU Horizon2020 SecondHands consortium develops a cobot
The EU Horizon2020 SecondHands consortium has announced the completion of its revolutionary robotic platform, ARMAR-6.
Re-starting a foodservice supply chain during the Coronavirus (COVID-19) pandemic
This report looks into what is required to re-start foodservice supply chains post-coronavirus (COVID-19), looking at considerations from the points of view of foodservice outlets (such as food-to-go operators, restaurants, pubs, leisure and non-commercial sectors) , wholesalers, distributors, suppliers and manufacturers.
Interim grocery channels forecasts: US, China, UK 2020
This presentation builds on IGD’s pre-COVID market and channel estimates and provides a point-in-time view on the potential shifts in context of three scenarios for the US, China and the UK. These shifts are indicative of what may lie ahead. A detailed breakdown of channel shares is provided for the totality of 2020 with a reference to 2021.
Coronavirus (COVID-19): how Costa Coffee is reopening for drive thru
After closing all stores in reponse to the coronavirus lockdown, Costa Coffee is starting to gradually reopen . We visited a drive thru to see how it had adapted to new safety measures.
Five ways retailers are developing private label globally in 2020 - exclusive brands: private label 2.0
We continue the private label series, looking at the five ways retailers are developing private label globally in 2020 and the impact this has on manufacturers and suppliers. This presentation looks in more depth at the role of exclusive brands.
Post-coronavirus (COVID-19): how the pandemic will change grocery retail - preparing for more frequent business disruption
This is part of a series of reports that highlight how the world could change after the COVID-19 pandemic. This report looks at how "more frequent business disruption" could affect the industry in the future and explores ways businesses can prepare to mitigate against it.
Global store highlights: Q1 2020
In this round-up we share our key store highlights for Q1. Be inspired by our pick of stores and retail execution from retailers in a number of markets including Amazon, Leclerc, Take&Go, and CS Fresh, amongst others.
Post-coronavirus (COVID-19): strategic challenges in the UK
Coronavirus brought a surge in demand for Consumer Packaged Goods (CPG) in March 2020. Senior leaders now have to think further ahead. This presentation outlines six strategic considerations for CPG businesses.
Coronavirus (COVID-19): four business phases during the pandemic
To help retailers and manufacturers understand the phases businesses have or will go through during the pandemic we have created a model looking at four phases of development and how it might impact on operations.
Coronavirus (COVID-19): stores at the heart of the community
As Coronavirus (COVID-19) continues to have a serious impact around the world, we examine how retailers are helping communities cope during the pandemic.
Coronavirus (COVID-19): Diageo forms new partnerships to create sanitiser
Diageo, maker of Johnnie Walker and Smirnoff, has pledged to help create over 8m bottles of hand sanitiser.
Coronavirus (COVID-19): how retailers are using websites to help online shoppers
We share how retailers, from across the globe, are communicating to online shoppers in the evolving Coronavirus (COVID-19) pandemic.
Coronavirus (COVID-19): UK online retailers response
We share how UK online retailers are using online content, operations and supply chain to help colleagues and shoppers.