Trends/Coronavirus (COVID-19)/Case studies

COVID-19 case studies

See examples of how the food and grocery industry is implementing best in class initiatives to help combat Coronavirus (COVID-19)

Presentations

Nisa trials inflatable barriers to maintain social distancing
27/01/2021
Nisa is trialling inflatable barriers to ensure customers maintain social distancing guidelines when shopping in store.
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COVID-19: Lidl to install hospital grade air filtration
21/10/2020
Lidl US will install new air filtration systems rated MERV-13 or higher in all its US stores by the end of this year. Lidl US is one of the first retailers to commit to installing MERV-13 or higher filtration across its entire US store network.
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COVID-19: Waitrose trials virtual queuing
02/09/2020
Six Waitrose supermarkets and three John Lewis stores will trial a virtual queuing system to help with social distancing during COVID-19.
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Coronavirus (COVID-19): PepsiCo’s “Homegate” experience
26/08/2020
PepsiCo has created a new way for football fans to recreate the tailgate experience at home as social-distancing measures prevent many fans from visiting stadiums.
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COVID-19: Starbucks launches new coworking space
24/08/2020
Working from home has become the new norm for many, however office workers still sometimes want a change of scene – and a decent coffee. To meet this need, Starbucks Japan has collaborated with design consultant ThinkLab to develop a coworking space concept in the 2nd floor of its Tokyo Ginza shop.
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COVID-19: Sainsbury’s trials smartphone queuing system
13/08/2020
Sainsbury’s is trialling a virtual queuing system to test whether the technology will help customers stay safe, save time and shop conveniently in stores.
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COVID-19: Walmart continues to empower staff via ‘Ask Sam’ app
10/08/2020
In the second half of 2019, Walmart introduced a voice assistant app called ‘Ask Sam’. The app, originally developed for Sam’s Club, was designed as an additional way to help staff find answers to do their jobs more effectively and better serve customers.
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Asda is the first UK retailer to trial a decontamination trolley wash
30/07/2020
Asda has revealed it is the first UK supermarket to trial a permanent trolley washing facility as the retailer looks at innovative ways to help customers and staff stay safe.
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COVID-19: contactless pouring vending machine
28/07/2020
Coca-Cola Freestyle is rolling out its latest technology innovation – contactless pouring via a smartphone – as the coronavirus pandemic continues to reshape the foodservice industry and consumer behavior.
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COVID-19: Carrefour tests heated ready meals from a vending machine
28/07/2020
Carrefour Polska is testing an innovative vending machine that dispenses warm ready-to-eat meals for on-the-spot consumption or as an ‘on the go’ item.
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